Custom Home Health

Excellent! - Professional Custom Home Health Employee Review

5.0

Aug 3, 2016

Recommend

CEO approval

Business Outlook

Pros

Custom Home Health truly cares about their employees and even more so for the patients they serve. They have a true team environment and the communication between staff members is the best I have ever seen. They have been rated as a top workplace for several years and this is something they take to heart. They really do want to be the best as an employer and a health care provider.

Cons

The orientation and training process is very overwhelming. Way to much information is given during orientation. The company needs to slow down and take more time to ensure employees have a good understanding of what is expected. When asked if the material presented is understood, new employees are not likely to give a response that would indicate anything but understanding. However, in reality they are drowning in all of the information being introduced to them. It is very intimidating.

Custom Home Health Response

First of all, I apologize for our delayed response. Thank you for taking the time to give us your thoughtful feedback. We agree...the orientation process needed a revamp, and since your review we have taken serious efforts to do so. From hiring a dedicated Educator to partnering new clinicians with Preceptors in the field, we are taking strides to improve this critical piece of Custom. Of course, the orienation process lays the groundwork for how our clinicians will grow and our patients will be cared for so it is our #1 priority! And yes, we do take our Top Workplace title ever so seriously! We do all we can to ensure we live out that title every single day...year after year! Thanks again for your feedback...we truly appreciate it!

Excellent! - Professional Custom Home Health Employee Review

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