A broken compass - Director Cyncly Employee Review

1.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

One of the standout aspects of this organization is the dedication of the colleagues. They are truly committed to serving customers and consistently strive to do what is right.

Cons

While executives often says the right things, such as promoting innovation and a positive workplace culture, their actions rarely align with their words. Promises of change and improvement are repeatedly delayed or dismissed, creating a disconnect between leadership and employees. Additionally, the constant redundancy in processes and communication fosters a fear-based culture, where employees are hesitant to take risks or voice concerns. The focus on appearance over actionable follow-through stifles both morale and progress. Without tangible changes to address these issues, it’s challenging to feel confident in the organization.

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Cyncly Response
1y
Hello, Thank you for taking the time to share your feedback. It’s great to hear that you appreciate the dedication of your colleagues and their commitment to doing what’s right for our customers at Cyncly. We’re concerned regarding your observations on a disconnect between leadership actions and intentions, as well as the challenges posed by redundant processes and a fear-based culture. This is not the environment we strive to create. We will ensure these comments are fed back so that we may take action towards addressing these issues and creating a supportive and inclusive environment where all employees feel valued and heard. In the meantime please do not hesitate to reach out to your People Team. The Cyncly Team

Explore other reviews about Cyncly

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great team everyone is very helpful

Cons

hard to know all products out of the gate

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Cyncly Response
2w
Hello, Thank you for the kind words — we're really glad the team made such a positive impression! We know getting up to speed across a broad product portfolio can be a lot to take in, and it's something we're always looking to make easier for people starting out. Wishing you all the best in what's next! The Cyncly Team
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, some great products, good co-workers. Good message and strategy. Benefits and vacation time are also decent. Very good if you're hired in Lisbon, Sao Paolo or Kochi.

Cons

Not good if you're in the US or Canada, where it's expensive. Lots of layoffs. Struggling to grow with a lot of operational issues. People departing due to customer complaints. Can't execute on the strategy. Growth dependent on poor macroeconomic climate.

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