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DCN Diagnostics

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Used to be a great place to work - Research Scientist DCN Diagnostics Employee Review

1.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

DCN used to be a great place to work - the main pro is that there are a lot of great coworkers, although the employee turnover has dramatically increased.

Cons

-Managers are not trained for management; there is no feedback given to employees which leads to lack of growth and frustration. -The success of a project is highly dependent on what scientist is working on it -The criteria for success as an employee is extremely vague -There has been a huge employee turnover lately due to poor treatment of employees -Not enough effort has gone into proper training of employees and proper development of projects -Not enough recognition for the employees that deserve it -Even when issues are brought to HR/management in a respectful and professional way, they are ignored

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DCN Diagnostics Response
4y
Thank you for your feedback. I value your input so that we can continue evolving to make DCN a great place to work. First, although your list of cons outweighs your list of pros, I definitely agree that there are a lot of smart and talented employees here. We want to retain them for many years and allow them to grow along with our company. Regarding your concerns: ● I understand that feedback is a critical component of successful leadership. A key goal in 2022 is to strengthen our manager development program and equip our managers with the tools they need for more-consistent styles of communication, including employee feedback. ● All the scientists and researchers at DCN Dx have the skills and knowledge to successfully see our projects through. Our hiring process is rigorous, and I can assure you each scientist we hire is a leader in their field. ● Every DCN employee is held to the same standards of success as outlined in our annual evaluations. However, I understand how there could be a discrepancy between the expectations in your day-to-day work, which speaks to the need for strengthened communication skills. In 2022, we are working with our managers to further develop their communication skills, management practices and emotional intelligence ● Regarding "huge employee turnover": While many of our employees have been here since the beginning (and many more are just beginning their careers with us), there have been team members who moved on for a variety of reasons. Leaving a position with DCN Dx is a personal choice, and we take those reasons seriously during exit interviews. We use this feedback to implement new processes and practices to retain skilled individuals. ● "Not enough recognition for the employees that deserve it": While I'd like to say you're wrong on this one, I simply cannot. Every employee deserves far more recognition than they receive. Our employees make DCN Dx an amazing organization for our clients and our colleagues. Recognition programs, incentives, regular reviews, and professional development can’t fully convey how much I appreciate their hard work and dedication. My door is always open for suggestions. ● I'm glad to hear that you brought your concerns to HR and your manager. However, I'm disheartened that you felt as though you were not heard. I have heard you now. Change takes time and, as we continue to grow, we will work every day to improve the environment and experience for all employees. Again, I want to thank you for leaving a review here on Glassdoor. I know that it's never easy to leave an organization, and I wish you the best in your career. Charlie

Explore other reviews about DCN Diagnostics

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

DCN is developing quickly with new branches of services which is exciting. Still the industry leader in POC diagnostics. My colleagues are the best in their field.

Cons

Some growing pains, but that's expected with this type of expansion. Could use more communication from top managers.

avatar
DCN Diagnostics Response
4y
Thank you for taking the time to leave this review of DCN. Like you, I'm proud of our team, and I believe that we employ some of the best in the field. You and your colleagues are a key part of ensuring that DCN remains a leader in POC diagnostics. For that, I'm grateful. I'm also glad that you acknowledged not only DCN Dx's recent growth, but that we've struggled to find our footing in certain areas. In 2022, we are working with our leadership team to develop more robust communication skills company-wide. As I'm sure you're aware, it's one of the biggest challenges any company faces when scaling up. I'm pleased with the plan we've developed, and I'm excited to see the positive changes it brings. We are implementing ways to listen better, increase transparency, and create a work environment that you can be proud of and recommend.
3.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Low stress, big break room and solid sized company with no office politics.

Cons

Pay was not the best

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