Pros
It is possible to earn a decent amount if you sell a substantial amount and sell all the extras as well. The customers are usually pleasant to deal with.
Cons
It is shocking to see that DFS senior management do not care at all about their staff. During the recent Covid-19 tier 4 restrictions, where non-essential shops must close, DFS still forced employees to come to work. Given that the store is not open, why are they requiring the staff to put themselves at risk? Furthermore, when the store is open, sales morning briefings mean that staff HAVE to come in 1 hour earlier than our contract states. This is unpaid! If DFS requires staff to come in for morning briefings as it is part of the job, then you should be paying your staff for this. Store managers and area managers are also excessively rude to their staff. If any sales staff have any questions, managers tell them to 'go away and figure it out yourself'. Senior management also incessantly keep repeating about selling extras to customers, and in order for them to hit their management targets, are willing to lose a sale as long as it does not hurt the conversion figures.