A Toxic Culture Masked by Empty Core Values - IT Service Desk Team Lead DYOPATH Employee Review

Big proponent of training, skilling up, career and personal growth.

Not really a con but you need to be ready and able to adapt and change as the industry and technology evolve.

One of the key advantages of working at Dyopath is the flexibility of being remote. With that said, many people value the convenience of working from home.

Unfortunately, while Dyopath offers a remote work environment, there are several significant downsides to the position. The pay is very notably below the national average, making it difficult to feel fully valued for the amount of work and dedication expected. The pay, combined with the heavy workload, creates an environment where you may feel overburdened and underappreciated. Training is another area of concern. The company's approach to onboarding is extremely outdated, relying heavily on old training videos that don't provide much in terms of hands-on experience. With minimal personal interaction or opportunities to ask questions, it’s challenging to truly grasp the complexities of the way Dyopaht expects you to succeed. Additionally, the Knowledge Base/Articles and other internal resources often feature outdated information, including screenshots of old systems, which can make it frustrating to navigate day-to-day tasks. In terms of day-to-day operations, there is a sense that the company could do more to support employees, especially when it comes to offering more engaging and current training resources. While remote work is a valuable perk, the other aspects of the job leave much to be desired in terms of employee satisfaction and development.