There is no way to reach out to direct supervisors. The pay goes through PayPal instead of direct deposit, which is weird. When you need to show proof of your job there, it's really difficult.
Plenty of work overnight--great for night owls
Interesting tasks
Learn something new all the time
Have to be a self-starter, but there is on-staff help available for each task
Decent rates, especially comparatively
Cons
There is great information provided for each task, but you have to already have good feel and sense for what is appropriate and what isn't