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DataShield

Acquired by ADT

Is this your company?

Worst employment experience in my life. - SOC Analyst DataShield Employee Review

1.0
Apr 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Note: This company was formerly known as "DataShield Services" in Utah, on this website. -- Great people in the "worker-bee" roles, but little incentive to stay. -- Nothing else worth mentioning.

Cons

-- Very aggressive in taking legal action against former employees. I am afraid to write this review. -- Promises made to staff are virtually never kept: pay increases, bonuses, 401k (non-existent, but listed on the employment agreement), etc. -- Offers lower salary with a promise of bonuses. Do not be deceived! They rarely pay out bonuses, and when they do it is never 100% (usually 50-70%) of the amount you agreed to when you were given the job offer. -- Sub-par pay, bonuses, and medical insurance. -- Travel expenses for field engineers/personnel are paid out of employee's pocket, with reimbursements happening intermittently or not at all. -- Business decisions occur without/disregarding technical input, resulting in situations where services cannot be delivered because the technology and/or teams are not ready or available. -- Sales team is larger than the support teams. Focus is on making contracts and not customer service or deliverables. -- Withholds first and last paychecks. Former employees have to jump through hoops and prove they are not in violation of a poorly-written NDA before receiving them. -- A highly regarded employee gave two week notice. This person was then asked by the top tier to stay for a month to train their replacement, and they delayed the start date on their new job. Just a few days later, the person was let go with no reason and no pay or compensation. -- Key employee was fired on the whim of a top-level person. Their replacement was not hired for several weeks, and it took months to recover from the disruption. -- Poor investment into infrastructure. Starts contracts with customers before obtaining equipment and personnel to support those contracts. -- Personally witnessed decisions being made by top-level personnel that would result in customers leaving, and possibly pursuing legal action against the company if they knew. PERSONALLY, I believe this company is morally and ethically bankrupt, starting at the very top. Please trust me on this: avoid it if you value your sanity and have even a sliver of moral values.

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DataShield Response
11y
Thank you for your feedback. DataShield values its employees, and we have taken corrective actions to better express our appreciation. While the size of DataShield has nearly doubled in the past year, senior management has been dedicated to enhancing communication and policies to benefit employees.

Explore other reviews about DataShield

5.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great environment - Great Projects - Great culture - We always have time to do some research before we start with our regular tasks

Cons

- No cons at this time

4.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Datashield is a small company with some big talent. I was with the company for little less than one year, but in that time I learned a great deal. That was largely due to the knowledge of my co-workers and the fact that it was a small company, so you had to learn to do more with less. Don't take the "less" comment as any kind of disparaging remark. As I said, they are a small (start-up) company and their infrastructure is still maturing. There is a great deal of passion for the company and for security as a whole at DataShield and it is my belief that this is what drives them and will make them succeed. Pros: - Core group of very talented professionals. - People in management positions that have worked in and understand IT/Security. - Openness of upper management to meet with any level of staff. - Since it is a start-up, you can have the capacity to affect change, if you are willing to step up and take it. - Free snacks and coffee.

Cons

- The infrastructure still needs to mature. - Work load can be overwhelming at times (but mostly only for those that care). - Very long commute depending upon where you are in the valley.

3
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