Dealertrack - DealerTrack bought Arkona and destroyed a viable DMS option in the Automotive DMS Industry. | Glassdoor
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Helpful (2)

"DealerTrack bought Arkona and destroyed a viable DMS option in the Automotive DMS Industry."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Salt Lake City, UT
Former Employee - Anonymous Employee in Salt Lake City, UT
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Dealertrack full-time

Pros

*Arkona was a great place to work and had a fantastic product and surging sales.
*My last day working for these morons.

Cons

The DMS General Manager manged by "spreadsheet", had no industry experience, brought in a number of people from a "failed" competitor (Reynolds and Reynolds), killed all creativity and synergy, cut all salaries 5% promising to restore it later. It was never restored in my time there. They systematically dismantled the team that had created the success, product and track record and turned this creative and game changing DMS into an also ran. Huge brain drain after acquisition in 2007 at the DMS in SLC

Advice to Management

Too late. You already ran off and fired all of the talent. I think you may succeed in running a great product into the ground. Sad end to what was once a "game Changer" in the Automotive DMS world.

Other Employee Reviews for Dealertrack

  1. Helpful (6)

    "Technology Company Run By Accountants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Dallas, TX
    Former Employee - Quality Assurance Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dealertrack full-time (More than a year)

    Pros

    Quarterly Bonuses
    Pay on time
    Decent office setup

    Cons

    CIO has no tech background
    Technology decisions made by non-technology people
    Overbearing HR Department has killed all morale
    Does not innovate, just buy companies and run everything else in maintenance mode

    Advice to Management

    Let middle managers do their job, they don't need corporate office second guessing everything


  2. Helpful (4)

    "Company with excellent track record and impressive exponential growth since inception in 2001"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Success, NY
    Current Employee - Anonymous Employee in Lake Success, NY
    Recommends
    Positive Outlook

    I have been working at Dealertrack full-time (More than 5 years)

    Pros

    Tremendous growth and therefore career opportunities and advancement.
    It will become a "one stop shop", very powerful company in the auto retailing industry within the next few years.

    Cons

    Growth have been mainly by acquisition and there are issues fully integrating different business models and products. Challenges integrating different cultures as well.

    Advice to Management

    Take advantage of synergies in the acquisition of new companies and devote time and resources for integrating both business and people into One Dealertrack

There are newer employer reviews for Dealertrack
There are newer employer reviews for Dealertrack

See Most Recent

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