Unlock your Potential at DearDoc - Customer Success Manager (CSM) DearDoc Employee Review

5.0
Dec 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive. Management takes an active interest in mentoring employees and helping them achieve career milestones. Outstanding performance is always rewarded here. I received two promotions and won a trip to the Bahamas in my first year. The team is the most supportive of any I have ever worked with and most of your coworkers would give you the shirt off their back. We're in it together 100%. Our group is customer obsessed and prides itself on creating genuine human connections in a digital world. Any talented business professional who embodies the values of hustle and heart will do well here.

Cons

No cons, just challenges common to most jobs and companies. We are young and we constantly evolving. Sometimes you will work on a project with undefined processes. It is important to bring strong critical thinking skills and a curious mindset to work each day. In a distributed workforce, it is also crucial to be a self-starter. You'll have all the tools and support you need, but it's up to you to make the most of each day. You will not be micromanaged, but you will be expected to meet KPIs. We are doing well and we are busy. It is important to stay organized and be efficient. Everyone pitches in to help everyone else and it works well because we all pull our own weight.

Explore other reviews about DearDoc

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work environment , so fun and motivating - Management is great, they are just like your best friends - Fast growth opportunities - If you like to be surrounded by hard workers, this is the job for you!

Cons

i dont have any cons

2
1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for this organization, they scam local business's, having pending lawsuits over it, purposefully hire young newly grads who don't know better, taking advantage and its sad. If your fresh out of college and wonder how lucky you are to have gotten this job, just know, your not lucky, its exactly what they want. The owner says his grandpa was a dermatologist and thats why he needs to benefit healthcare. This is the scariest part. The company re sells technology they DO NOT OWN at a scarily marked up price tag to business's that lack the knowledge to know better. The sale is a one call close, they teach you to pressure people to the point of making them hangup. It's a really scary thought that this company exists.

Cons

For anyone looking to work at this company, do not. For anyone that has worked for this organization, knows what is going on, and keeps showing up, look at yourself in the mirror. How do you want to remember your life and legacy? Your better than this.

2
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