Full of highs and lows - Customer Service Demon Tweeks Employee Review

2.0
Sep 29, 2018
Recommend
CEO approval
Business Outlook

Pros

The company has a lovely new building which has been fitted to ensure your stay at work is a comfortable one, the company take matters such as health and safety seriously, which is odd because they work you to the maximum amount of hours possible whilst giving the least amount of breaks possible. Most colleagues are great, there are a few who do very little yet because they are very friendly with the management they get away with it.

Cons

When you break down the salary of £18,500 into monthly salary it is £1,541 pre tax which is £385 per week pre tax, which is £77 per day, which sounds great, until you remember each day is 08:30 until 5:30 with 30 minutes a day unpaid lunch, 8.5 hours divided by £77, puts you on £9.05 an hour! This is amazing, well not when you factor in the two Saturdays per month you have to do too, this means you work a total of 187 hours per month for £1,541 pre tax, meaning you are actually on £8.24 an hour, which is still higher than basic wage, however, when you then have to deal with: * Fake stock. * Purchasers that don't have a clue. * PHONES! * Egos. * Knowledge that sales do very little yet actually get commission. * Knowledge that you will actually be lying to customers as management do not understand sales of goods act. * Dead-end seat with no progression. * No money for pay rises yet multi million pound cars parked up right below your feet, also MD turns up in a different flash car every day.

Explore other reviews about Demon Tweeks

1.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

People who you work closely with are actually pretty good and you can create long lasting friendships. Staff car park, nice office. When i was there it was one weekend in one off not sure what the current is though.

Cons

Management is all over the place. During my time there you had 'managers' who couldn't manage themselves let alone their own department. There was a certain manager there at the time which other 'managers' from other departments would go to in a crisis.... basically try and suck up your way to the top. Reasons i left for were down to lack of progression. I was doing quite well in my job role and was always told there were no positions or i wasn't ready to move up. This wasn't the case. It was purely due to not being liked by a certain someone high up in the chain. Which reading off other reviews you can probably paint a bit of a picture.

2.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff discount Quarterly food ration/staff moral booster

Cons

Working hours sporadic between sales and warehouse. Lack of review meetings for performance.

1
See reviews by: Helpful|Rating|Date|All