"Too many chiefs, not enough indians" - Telesales Agent Devoted Employee Review

1.0
Oct 14, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits are not bad.

Cons

I'm a senior agent and worked harder than all managers in this company. The managers do little and are over paid. Devoted is reluctant in promoting within. Good luck with a promotion as an agent. This company will over work you and rely on "senior agents" to answer challenging questions from new agents. The managers will avoid any challenging questions from agents. All the managers are busy with doing is reminding agents of training content initiated from senior agents.

Explore other reviews about Devoted

5.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility and benefits are great

Cons

Needs better communication from management

1.0
Aug 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

South Florida employees are the favorites.

Cons

This company is a fraternity. They will terminate employees for being a certain race. Most of the employees are from South Florida and Cuban. I witnessed this company eliminate Puerto Rican employees constantly. All the employees have worked with the managers previously with Humana. If you don’t know any of the managers and live outside of South Florida, the managers will exclude you. All the management are friends and will never promote agents internally.

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