I normally wouldn't leave a review but .... - Account Executive Diffusion PR Employee Review

2.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

- Fast promotion cycle - $$ is competitive

Cons

I normally wouldn't leave a review but some of the ones I've been seeing lately have pushed me to write this. Let's break down the cons: - Skills non-transferrable: Everything in Diffusion stays in a vacuum and is non-transferrable to other agencies. The 'unique' tracker and billing system, forecasting, time, etc. The 'best practices' you learn (i.e., how to draft a client email, how to handle bad news) are backwards. I feel bad for JR staff as they learn the building blocks of PR. The promotion systems moves JA's up to fast... some of these "AE's and SAE's" are in for some real trouble when they leave. - No real creative campaigns: There is no opportunity to work creatively here. No media strategies to draft, no big ideas to sell in, no creative campaign nada. It's truly a pitch shop. - Con clients; We promise clients the world and then con them into paying big $ for small listicles. They all leave after 6 months it's a rotating door and you're being flung constantly from account to account. The way the programs are set up creates insane pressure for the team. You can't predict hits or force media to write, why are we backing ourselves into this corner? - Micromanged: If you started an email with "hi, hope all is well!" they'd change it to "hello, hope you had a nice weekend!" -- bizarre power trips and holier than thou syndrome over there. They clearly have no trust in the people they hire, big red flag. - Unsupportive: Creative out of the box thinking is shunned. Good ideas have been shot down because they're not what the MD has in mind or she doesn't like the person speaking. New processes and ideas are shunned because it's "not the way we've done it before". No growth allowed, no forward thinking. - Sorority: Predominantly a white, all female identifying agency. Very cliquey based on the day and the stars. Major gas lighting. No diversity or outside perspectives. Put employees on blast and make them answer very mean and inappropriate q's. - Toxic: They'll make you think that people are leaving because they couldn't "handle the challenge" or "weren't a right fit" -- anything to avoid addressing the main issues of the agency. The work life balance is off, the stress is insane for the insignificant value of the work we do and there are really only a few people who want to see you succeed, truly. The rest are out to get you. The way "issues" are handled in an open forum like you're being voted off of Survivor. Probably some major confidentiality laws being broken there, but I digress. I cannot stress enough how miserable I was and how I actually regressed professionally. I was second guessing my writing skills, media relations, client relations -- everything. Sad logging onto work, not inspired, not supported. Do yourself a favor and don't answer the recruiter email.

Explore other reviews about Diffusion PR

5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

After spending a few days in our New York office earlier this month, I came home to my remote office energized and ready for the last few months of 2025. It’s no secret the economy is awful right now, and when you work in an industry like public relations, it’s tough to show up with a smile on your face some days. But the energy our team brings every single day is incredible – from the funny Slacks to the wild and crazy ideas on brainstorms, this team is truly top notch. (I know, I know, everyone says their team is amazing.)

Cons

I’m closing in on 20 years in PR, and the con isn’t for Diffusion but for the industry itself. You have to be tough, and there are days that are stressful. But Diffusion has built in several ways to ensure employees are supported and valued. So while sometimes my chosen career might feel like a “What was I thinking?” moment, after almost two decades at it, I’m so happy to work for an agency to fully supports me.

5.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I started at Diffusion 3 years ago as a VP unsure if this place would be a fit for me coming from a 12 year stint at another agency, but I thought the benefits and values were aligned with what I was looking for. Three years in, I’m proud of the large and small award-winning campaigns we’ve accomplished for notable clients, and have personally grown so much from working with this incredible team. They’re smart, creative and hardworking and I simply adore them. But, I’d be remiss not to credit my manager and our MD Kate Ryan. A good manager applauds your wins, pushes and empowers you to be better, leads by example, proactively points out opportunities for improvement, supports you when you’re stuck, and understands when your crazy toddler is at home sick and you need some grace. Kate does all of that and more because she cares. She works tirelessly to foster a supportive and accountable environment for every single person at the agency, and makes sure we have the resources we need to succeed. Beyond stars for my Uber driver, I don’t usually care to share a public review, but I am utterly confused by the multi-year stream of anon negative reviews targeted at Kate using various titles and the same repetitive language. - MS, VP

Cons

PR is not always easy, and of course there are bound to be disagreements, but they're addressed with respect and empathy here.

5
See reviews by: Helpful|Rating|Date|All