High Tech Headache - Renewals Account Manager DigiCert Employee Review

2.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

DigiCert offers great health benefits and commissions based on renewals you close.

Cons

Sales is even more stressful than ever and has become a "pressure-cooker" environment. Current Manager makes it a toxic place of employment to work in by micromanaging and ill-communicating with Sales teams staff and bereding team members in front of sales teams, if they haven't made their quota.

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DigiCert Response
4y
Dear Current Employee, Thank you for taking the time to post. Good to know that our benefits and commissions process are well received. We’re concerned to hear about the experience you are having with your current manager and the issues with communication and work environment. We want to help address these concerns, so please utilize our Speak Up reporting system to share more details so that we can help. Our SpeakUp program is a safe space for our people to raise concerns or provide feedback to help us be better. You can report 100% anonymously if that helps. You can access the SpeakUp program via your OKTA dashboard. Alternatively, just reach out to the People team and we’ll have a member of the team connect with you directly. Thanks for taking the time to post and hopefully together we can improve your experience.

Explore other reviews about DigiCert

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Cons

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

1
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DigiCert Response
18h
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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DigiCert Response
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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