So much potential! - Anonymous employee DigiCert Employee Review

5.0
Mar 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Huge customer base - Technology/Products - Changes being made are the right changes for growth - CEO

Cons

- Lots of changes and everyone is trying to adapt (org changes, messaging, teams, processes, etc.) - "Old way" of doing things could get in the way of progress. There a lot of long tenured people at the company that may not be able to adapt to the change. This includes messaging pitch (from product to use cases/pain points), actual prospecting, how we go to market, team structures and how everyone works together, getting rid of red tape, the need for processes to streamline and make more time for quality work vs busy work.

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DigiCert Response
3y
Dear current DigiCert employee, First, thank you! We appreciate how you have taken the time to provide thoughtful, insightful and thorough feedback about the organization that helps us understand our strengths and growth areas. Second, we are heartened that you give the company five stars and recommend it as well as approve of the CEO and business outlook. We also love that you appreciate the changes our CEO has been making to grow the company. Our leadership is working hard to grow wisely, and we are glad you recognize the efforts. We note your message on the cons, including the many changes and rigidity expressed by some to those and other changes. It can be difficult to adapt, but we are providing leaders and employees with training and tools to support them throughout changes. We are also striving for Amazing Innovation, Relentless Execution and Exceptional Collaboration (three of our four Culture Drivers) to not only improve how we do things but how we support our customers. You bring up a great point about spotlighting customers, and we will look into how we can do more of this. If you have any other suggestions, please don’t hesitate to reach out to us and let us know. DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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