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      DigiCert

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      New management destroyed the company - Account Manager DigiCert Employee Review

      2.0
      Mar 23, 2024
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The previous management team kept the company about the customer and employee satisfaction and focused on Trust and integrity... but unfortunately that is now gone.

      Cons

      New Executive team came in and washed out key management and team members. New Regional sales team only care about their backs and are washing the rest down the drain as they implement their old teams into the company.

      avatar
      DigiCert Response
      2y
      Dear former DigiCert employee, Thank you so much for taking the time to complete a Glassdoor review. It’s always insightful to see what current and former employees say about the company. We note that you feel the current management and leadership at DigiCert has taken the company in a direction that you do not agree with. Change can be difficult, and, as DigiCert transforms from a certificate authority to the leading provider of digital trust, changes must be made. These changes are not always comfortable or easy, but they are necessary for growth. DigiCert leaders actively share updates and insights with employees to understand where we are as a company, where we need to be, how we plan to get there and why all of those things are important to each team member. If you do not feel this is reflective of your experience at the company, we invite you to reach out to a member of the DigiCert People Team to expound upon the thoughts you have shared and help us identify areas in which we can improve. Regards, DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Jun 30, 2026
      People operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

      Cons

      Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

      2
      avatar
      DigiCert Response
      5d
      Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

      4
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      DigiCert Response
      4w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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