RUN from this company unless you want to get sued. - Nurse Practitioner DispatchHealth Employee Review

1.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The patients are great and it's nice to help elderly patients in their home.

Cons

The ONLY thing this company cares about is falsifying their stats to make them better positioned for a big payday when they sell. Their Net Promoter Score of 95% is a total lie. The employees fill out the survey for all the patients. You WILL be pressured to keep EVERYONE at home. Unstable vitals? No problem. Critical lab values? Not important. Need a CT scan? Nah, not here. Obvious DVT? Just order an outpatient US and hope someone follows up if it's positive. Need a CBC or blood cultures? Nope, we don't do that either. Send ANYONE to the ED because that's what they need? You will be questioned. The equipment is also a joke. Cheapest of everything. Refurbished IT equipment that doesn't hold a charge, EKG stickers that don't "stick", suture kits that are like a children's toy. They hire cheap EMTs and give them one day of "training" to do skills that they have never done before like 12-leads and IV placement/blood draws. They leave it to the NP/PAs to train them in the field, but they all quit long before they are proficient - and then the cycle repeats. Oh and if your EMT calls out? Then go out alone into bad neighborhoods, drive the car, carry all the gear, and treat patient's solo. And your refurbished company cell phone won't have a signal to call for help. Don't want to go out alone because it's not safe? Then go home with NO pay. Oh, you have a contract? Yeah we don't honor anything in that. Seriously...I beg you...if you want to keep your license, not end up in court, or end up being held hostage by a patient because you are alone at night without anyone at the company caring about it....RUN, RUN, RUN.

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DispatchHealth Response
4y
Thank you for providing your feedback about your experience. We take concerns like yours seriously. If you haven’t already expressed your concerns to your leader we urge you to do so. You may also reach out to People Services to discuss the information you’ve shared in more detail at psbusinesspartners@dispatchhealth.com and anonymously report concerns to the Compliance Hotline at: 1-833-355-6927.

Explore other reviews about DispatchHealth

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, learn from APPs

Cons

Low patient volume, low acuity cases generally

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It used to be a model of care that we were all proud of. It was nice to be part of an organization that prioritized both patient care and employee satisfaction.

Cons

The company went a different direction. No one was ever fully transparent about what that direction was. Every week there were new market closures, layoffs and department changes.

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