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Doctors Chambers

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Call Center without being called a call center - Customer Service Representative Doctors Chambers Employee Review

1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Sometimes you can do overtime, but it isn't regular.

Cons

Basically a call center work, paid the national minimum wage (14k) nothing more, nothing less. You will not be paid for sick days and they will treat you like a child. People come in sick all the time. They will monitor your toilet and tea breaks. No opportunities for advancement unless your the Director's niece.

Explore other reviews about Doctors Chambers

3.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some discounted medical treatments.

Cons

There is a poor work environment.

1.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are lovely when you do get the opportunity to communicate

Cons

- Underpaid severely : just above minimum wage - Unrealistic expectations : Assigned a crazy amount of work to do daily. When not completed these would be flagged in monthly audits as “underperforming” - Extreme micromanagement : Not permitted to leave the office unless for lunch or to go home. Anytime you try to communicate with colleagues even for a few minutes chat, your team lead will tell you to stop talking. Monthly audits with extremely unrealistic expectations. No career progression : Extremely limited opportunities to progress into different teams. Even when offered, incentive is highly lacking as it means a much higher workload for a small pay rise.

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