Lacking Engineering Innovation - Software Engineer Docusign Employee Review

2.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Very good work/life balance. Market leader. Financial outlook is good. If cons of the sort described below don't bother you, you can have a very successful, stable, stress-free 9-5 job.

Cons

Management (in San Francisco at least) has a systemic inability to recognize and correct bad decisions. It seems like they spend most of their time in meetings making excuses so they don't have to take a perceived political hit for making a bad choice, instead of owning it and doing something better. This influence from the top has made its way into individual hiring decisions, where hiring managers make excuses for candidates and look down on anyone who gives negative interview feedback. This has created an engineering culture where people either blindly do what they're told and code exactly to spec (even if it's the wrong thing for customers and the company), or get frozen out, badmouthed, and belittled for speaking their minds and raising valid concerns. Add to this a total lack of technical mentorship or career growth opportunities, and I guess what I'm saying is that it's definitely not an engineering-driven culture.

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Docusign Response
10y
Thank you for your candor. I’d like to hear more. If you are open to talking, let's grab a coffee together. Engineering and engineers are a key part of our company. We want to make sure you can be a productive as possible. Thanks, Michael Erisman, VP, HR Business Partners.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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