Director - Sales Docusign Employee Review

4.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Very dynamic environment Fast Growing Leaders in the field Bringing real value to customers' operation

Cons

like with any fast growing company suffers from birth pains not all processes are in place which sometime creates frustration in driving processes

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Docusign Response
8y
Shalom, Tel Aviv. Thanks for the review. Would love to know more specifics about processes that you think we could improve. If they are related to Customer Success, I'd encourage you to reach out and share your ideas with Tracy Moisan. She rides shotgun to Lambert Walsh and is always looking for ways to optimize and remove obstacles for employees and customers. Cheers!

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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