DocuSign is awesome. - Anonymous employee Docusign Employee Review

5.0
Dec 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At DocuSign, you won't be micromanaged. assigned busywork, or get tangled in a bunch of red tape when you want to get something done - we're too busy growing and accommodating that growth. Management trusts that the employees it hires hit the bar - and that bar is a very high one - so you deal with a high amount of responsibility and you are truly responsible for taking ownership of your results. We have awesome benefits, plentiful PTO days, an amazing new mat/pat leave policy, work\life balance is good. For the department/role I'm in, no complaints on compensation at all... Management has an eye for talent + work ethic and will make sure to recognize that by taking an active interest in developing your career. We are located in the middle of downtown Seattle so no matter where you're coming from, public transportation is generally an option and not that bad. We also get a small transportation stipend (it won't cover all monthly commute costs, but hey, it's still money). As an employee of DocuSign, I can really see how the company lives by the phrase "happy workers are productive workers." We have nice perks; snacks, company happy hours, private zen rooms, catered lunches, swag, etc...But the most valuable perk here is the culture. Dan Springer sets a very honest and down to earth tone within the company and you can tell he really cares about the quality of his employees' lives in and outside of work. People are friendly but if you're not super extroverted you won't feel obligated to be social. We have an entire day dedicated to volunteering and people really get into it. There is a place for every type of person at DocuSign. I truly feel valued as an employee here and am proud of the tangible impact I've made within my department and the company during my employment at DocuSign. I've been able to develop my career and learn a lot, and learn it quickly, so I can learn more.

Cons

401k matching still hasn't been introduced, but I can imagine there might be changes down the road in terms of that policy. You know what I said about growth in the pros section? Growing pains here are also real, but that is to be expected within a fast growing company (duh?). Sometimes processes are not defined and I've heard people complain of reorgs, but I honestly don't mind the minor frustrations that come with a fast growing company like DocuSign. I'd rather work at a company where you have to problem solve a lot to get a satisfying and tangible result, than work somewhere where everything is defined for you and you just feel like a "cog in the machine."

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Docusign Response
8y
Thank you so much for sharing so many details. Pulse surveys are absolutely possible. Your group VP should be able to arrange via Nancy Treolo-Lewis. Lots of teams conduct those.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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