You too can be a Director @ DocuSign! - Anonymous employee Docusign Employee Review

2.0
Feb 21, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent product, and likely a bright future for the Saas company, given the share of the eSignature market it currently owns.

Cons

DocuSign has more people with "Director" titles that don't actually direct anyone (as in, zero direct reports) or anything than any place I've ever seen. This place is truly cronyism at its finest. For everyone else, it's long hours and low pay. Unless you worked at Lexis Nexis in a former life (and therefore automatically qualify for a big title and $$$ at DocuSign) don't waste your time...work somewhere else where your level of experience and contribution actually correlate to your title and comp. Terrible benefits, no 401k match.

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Docusign Response
10y
Since you wrote this review, I think you'd find that we built out a great experienced team and improved our benefits. We are growing so fast sometimes we need to hire senior management in advance and then they build the team they need to scale. Looking in retrospect, that plan has played out well. True we don't match a 401K yet but that is pretty typical for our stage of company. we hope that if you are still at DocuSign that you are happier and if not, hopefully you have found a better fit.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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