Has some areas for improvement - Anonymous employee Docusign Employee Review

3.0
Aug 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, driven colleagues Free snacks Fun events like happy hours and crafting Some teams really got along well and looked very happy working together

Cons

Lack of diversity and inclusion Office space crammed My team was aloof to my joining and it continued throughout the time I was there. My direct manager was great but the other members were cold and uninviting. Hard to get things done that way. Other comments were right saying it’s a frat/sorority culture. Communication between departments needs improvement; everyone is worried about their agenda and definitely has an “I” attitude. You’re either going to fit into the culture and love it or feel unwelcomed and like an outsider. Not a fan of Docusign’s pushiness for current employees to review them on Glassdoor so that they can be on top.

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Docusign Response
6y
Thank you for sharing your thoughts. We are sharing this review with HR Leadership.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
4w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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