great company- sad payouts - Account Executive Mid-Market Docusign Employee Review

4.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

collaborative teams, great company- socially conscious, great new leadership in place

Cons

Comp plan got SLASHED this year (2021), the pay outs used to be amazing but now it's minimal. It's getting harder and harder to get paid out comparable in the growing market. It's making it so that we're having to work harder but get paid out less

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Docusign Response
5y
Thank you for your feedback. I wish we could speak more. I’ve consulted with everybody in the org who is expert on these matters and we are confused because we did not change the pay curve for FY22 and, at the same level of performance attainment %, reps will earn the same % of their target incentive pay. Historically, we have had the majority of our direct Account Executives exceed their targets, and we expect the same this year. If you feel comfortable, please reach out to Joan Burke or Loren Alhadeff because if there is an issue, they will want to hear about it.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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