Used to be great - Market Development Representative Docusign Employee Review

3.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Was an incredible place to work a couple years ago. Still working alongside a lot of great people and appreciate the benefits

Cons

Sales org is solely numbers based yet getting promoted requires you meet your number and bend over backwards for the greater team. Too much pressure on a “team” environment when my paycheck depends so heavily on how well I perform individually. Because of certain skills I possess, I’m constantly pulled into side projects to help the wider team but these projects heavily take away from me being able do what I need to do to hit my numbers. I notice this doesn’t apply to everyone, however. There are a few of us who take on these leadership roles while the rest of the team sits back and waits for the work to be done- plenty of time to focus on their quota attainment and get promoted to the next level. My distaste for the company began when Covid hit last year. Felt like our managers added in extra team zoom meetings because they didn’t trust we were doing what we should be. Over the months we’ve given feedback around zoom fatigue and wanting less meetings but this feedback was never put into action forcing me and others to fall into deeper burnout.

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Docusign Response
5y
Thank you. We will share your feedback with the Chief Revenue Officer.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
4w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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