Stay away - Account Executive Docusign Employee Review

1.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Competitive(ish) salary (that is if you meet your targets) - Nice colleagues (easy to bond with when the work environment is this bad and company culture is non-existent)

Cons

I initially joined the company for a specific role, but within a month, I was abruptly moved to work in a different market. Had I known this would happen, I would have never accepted the role. Unfortunately, there is a severe lack of market knowledge within the teams. For the foreign markets they target, there are no native speakers available. With the company reputation tho, no wonder it is hard to hire them. Additionally, the benefits provided are extremely poor. From limited healthcare insurance to no budget for team events, employees often end up paying for everything out of pocket. During the last round of layoffs, everyone on probation was fired on the spot, regardless of their performance. What a convenient way to avoid paying any severance package or returning unvested shares. The atmosphere in the office is incredibly depressing due to the mistreatment of employees. While the product was once great, it has become outdated and overpriced compared to competitors. I have serious doubts about the company's ability to survive much longer. Overall, this was the worst sales experience I've ever had. I strongly advise against considering this company and suggest looking into other, better options.

Explore other reviews about Docusign

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
2w
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

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Docusign Response
1d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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