Growth Marketing - Anonymous employee Docusign Employee Review

2.0
Jun 19, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great people, hands down - free food in office for 2 days out of the week - good work life balance for the most part - pretty great benefits

Cons

Used to be an amazing company, brilliant talent, collaborative and buzzing office, with leaders that cared so deeply about the people and company. Previous leaders may not have made the best decisions, but you could tell they cared about the employees and that went a long way. Current leadership wants folks in the office but can’t even take a moment to walk the floors and say hello. I loved Docusign and always imagined I’d have a much longer career there. The executive leadership team and all their VPs made it a really difficult place to be in the end. There is no vision, north star, or even shared goals amongst the leadership team and it is very apparent. Surveys are a sham because no action is ever taken on the tough feedback. Why ask if you won’t even try to do anything about it? No one is thinking about the customer, just internal politics and what they think is right for themselves. What was once a vibrant culture has turned into a toxic one with employees constantly on edge or feeling demotivated. Marketing is like the wild west. The leaders have no idea what they’re doing and are just shooting in the dark while not understanding the business or what enterprise marketing truly means. Bring PLG and sales together, not continue to create the divide..

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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