It was great for a while but after that it just all went down hill and was an overall terrible experience. - Anonymous employee Dunkin' Employee Review

3.0
Sep 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You build a great idea of what true customer service is and it prepares you for further jobs along the way.

Cons

Alot of favoritism from certain managers in my opinion and everything has to be done Thier way even if you have it down in your own way.

Explore other reviews about Dunkin'

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work as a college student

Cons

Honestly just being short staffed

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

easy aplpication process fast hiring

Cons

The assistant manager is frequently tardy, and the leadership struggles to manage workload effectively, as shift leads are often observed on their phones. The district manager is also present, but appears unhelpful and uses a vape device on the premises. The leadership positions are occupied by individuals who are not dedicated to their roles, and this impacts the hardworking employees, who are underpaid and overworked while others remain idle. The workplace environment is unsanitary, with dairy residue left overnight in milk pitchers and on the sink.

See reviews by: Helpful|Rating|Date|All