guest service rep - Guest Service Representative Dunkin' Employee Review

3.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

free meal while on duty/15 min break/ discount when off duty

Cons

typical fast food position/no room for advancement

Explore other reviews about Dunkin'

5.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Dunkin is fast-paced, fun, and team-oriented. Great coworkers, flexible hours, and a steady flow of energy make each shift enjoyable

Cons

No cons, overall good place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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