It's OKAY - Shift Manager Dunkin' Employee Review

3.0
Jul 28, 2024
Recommend
CEO approval
Business Outlook

Pros

One free Donuts for ever 2 hours of work a day and a free cup of tea or instant coffee per shift.

Cons

Past Management where very overwhelming and blaming same staff member without proof of misconduct. Bullying new staff member and no support for store managers . TELLING staff to use personal vehicles to collect other Donuts from another store if they are running low with Max $8 -$12 extra for going to another store. Understaffed when needed then overstaffed when store are slow. Calls you when it's your day off to "help" sort out problems in the store or to complain that you did samething wrong.

Explore other reviews about Dunkin'

5.0
Apr 28, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Good food and the service was nice

Cons

Slow at making food and delivering

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff was very supportive, and management made sure our goals were clear.

Cons

This is more applicable to the stores in my region, but there was always different management so it was hard to keep up with who we were supposed to report to.

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