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EPERFORMAX CONTACT CENTERS

Engaged Employer

An honest review. - Customer Service Representative EPERFORMAX CONTACT CENTERS Employee Review

3.0
Jan 6, 2021
Recommend
CEO approval
Business Outlook

Pros

You will be surprised with the environment, especially when you are new to the kind of job. It was my first working experience and it was great. Training was great!

Cons

It gets toxic in the long run. Your support (coach,tls) prioritizes your attendance more than your health and would even make an issue about it, especially when you start dating a workmate. They'd tagged your absence as "relationship issue" when you are really sick and couldn't come to work. Do not trust everyone around you, if you are too nice and weak, you will lose it.

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EPERFORMAX CONTACT CENTERS Response
5y
Thank you for taking the time to share a review. We are so happy to hear that you liked the ePerformax environment and our training. We are consistently focused on making the working environment a place people enjoy coming to every day. And our training is the best in the industry. From our global communications training to prepare new employees to be successful or our leadership training that prepares new leaders to be successful, we provide every employee with the training they need to build a successful career. While attendance is important, so that we’re able to support our clients and their customers, we provide sick leaves for people when they are not able to work due to illness. We also have a program we call Bankit@eP that gives you days every year you are with the company that you can “bank” and convert to flex days that can also be used if you are ill. All of our officers are required to follow our Attendance Policy to fairly and consistently hold people accountable.

Explore other reviews about EPERFORMAX CONTACT CENTERS

5.0
Nov 4, 2023
Recommend
CEO approval
Business Outlook

Pros

the people are great to work with

Cons

none that I can think of

4.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

I must say that having this as my first job gave me the opportunity to learn from the basics, earn additional skills (both work and in life), and develop my career growth. They also offer great communications training which would definitely help someone who is into developing their comm skills.

Cons

None that I can think of.

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