Dodgy company with very poor work ethics - Anonymous employee ETM Group Employee Review

1.0
Apr 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues are very supportive. Some nice trainings that would have been useful if the company would have been loyal to it's own words, but mostly one get's trained to learn things and then forced to do the opposite.

Cons

Minimum wage, constant attempts to partially retain employees money. Don't accept tips on card, the company will STEAL them. Bonuses are just a mirage, most likely you won't get them. If you want to work with proper tools and give good service most likely you'll buy your own tools. You are forced to give people things they did not ask for (ingredients for drinks constantly missing). Very often the management are people who have no clue about your job but as soon as the watchdogs arrive you get illogically micromanaged. No serious person would manage such a mess. Constant turnaround of unhappy people. The owner going around on the floor with huge bird cadaver despite health and safety. Check your hours: you will always miss some money. If you go on holiday make sure you get paid for them or you'll discover half of them being unpaid days off. NO RESPECT FOR EMPLOYEES from CEO, pushing the limits towards slavery. People upset every day for different reasons, from retention of wages to wages lower than you've been told. People still working minimum wage after 4 years of hard work. Ridiculous amount of spam on your email. Any word you hear from CEO and HR is a lie.

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4.0
Jan 29, 2026
Recommend
CEO approval
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Pros

Nice Location , plenty of perks, staff discounts,meals on duty

Cons

low paid, short of staff, crazy rota

1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers were lovely, we were trauma bonded, the food was amazing as well.

Cons

One of the managers specifically was this rude pervy man who would verbally abuse you, watch you through the cameras and tell you off for how you were standing (btw this is illegal if you're working there now and wasn't sure!!!!), would make sexually explicit comments about customers when they couldn't hear it, screamed at waitresses during closing all the time for "being blind" and not cleaning well enough, screamed at multiple employees to SPEAK ENGLISH and banned people from speaking their native language even if behind the bar everyone spoke it. Stole our tips. One of the CEOs or something wanted to have a NYE party for his daughter so in November we were told that even though we were supposed to be closed we weren't anymore, that if we had plans like going home too bad we should have asked for annual leave, when told we didn't because we were supposed to be closed they said sucks to be you basically.

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