Challenging work, great people, poor management - Declined to Answer ETS Employee Review

3.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

It is interesting, detail-oriented work. Staff are extremely dedicated. It is the most ethical company for which I've ever worked. The company lives its mission statement to provide access to everyone, everywhere in the world. Management is extremely understanding and accommodating to staff when it comes to family leave\childcare\eldercare issues.

Cons

They no longer provide employees with salary ranges or bands. Compensation is huge secret. The company has become extremely top heavy. Metrics are kept for everything to the cost of productivity and service. Many projects have more managers than workers. Many resources are allocated to Six Sigma projects that do not deliver results.

Explore other reviews about ETS

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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