A Good Place to Hide - Manager ETS Employee Review

2.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Everything is relative. You could just as easily wind up in a good group as you might a bad one. Tuition reimbursement is available, benefits are average to slightly above average, and TIAA CREF contributions are generous. If you keep your head down and do as you're told, you could hide here for quite some time. ETS has many employees that have been employed 20+ years, but unfortunately their skill sets are outdated.

Cons

The educational assessment industry is moving quickly, and I'm not convinced that ETS can keep up. They've already begun to lose College Board work in the digital space and have difficulty delivering anything without significant contributions from companies like Accenture and PwC (see the recent challenges ETS had in assuming the State of Texas Assessment of Academic Readiness from previous vendor Pearson). They struggle to provide competitive pay and therefore lose some of their better talent to jobs in NYC and elsewhere. A focus on people development is lacking. If you are looking for work-life balance, there are several areas you should avoid and IT is first among them.

Explore other reviews about ETS

5.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

ETS have a group of outstanding researchers

Cons

like all other industries, it has to face AI impacts

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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