Plenty of work if you want it - Online TOEFLiBT Rater ETS Employee Review

4.0
Mar 14, 2011
Recommend
CEO approval
Business Outlook

Pros

I can choose whatever hours I want to work from 8:30AM-9:00PM. The work is fairly easy and interesting, and I can do it from anywhere as long as I have my laptop and an internet connection.

Cons

Because all the work is done online, there's no contact with other workers, and unless your content leader for the day decides to give you feedback, you have no idea how your work rates compared to others.

Explore other reviews about ETS

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good experience.

Cons

Nothing of note that was negative.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Support of immediate management and coworkers makes coming to work every day a pleasure.

Cons

Where to start... First, the employee performance evaluation process and methodology has changed from 1) performance vs your job description to 2) OKRs which were completely unattainable and meaningless at every level to 3) rocks and outcomes which again have very little to do with the day to day jobs of most employees. It seems the burden for goals and objectives and performance management has shifted from management to employees as they try to define a methodology that holds only doers responsible for the company's success. All this since Amit Sevak took over. Management manipulated the questions in a recent employee survey to force responses that made it look like there was improvement year over year. Of course, when you add a new President between the employees and the CEO peoples opinion of senior management is improved. Of course when you shift the focus to immediate management from senior management, the responses will be improved. Try issuing the exact same survey as the prior year and see how much "real" improvement there was in the numbers.

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