Great opportunities for learning - Anonymous employee EchoUser Employee Review

The company has a flexible work schedule, transparent culture, and an excellent Design/Research Director. I think it's a great place for entry-level and medium-level designers/researchers to learn and grow. If you're senior, you will find plenty of opportunities to mentor and lead projects.

For senior UX designers and researchers, the next step forward isn't clear.

- great coworkers - ownership over client projects - exposure to a good variety of products

- top-heavy organization - leadership lacks business acumen, especially has trouble with sourcing clients. there were some points in the last year or two where most of the team was not assigned to a project for 5-7 months at a time - leadership does not know how to appropriately scope projects. for some client projects, the workload considering the timeline and budget was extremely unreasonable and unfair to the consultants. - no clear career trajectory and growth. dangles the carrot when it comes to promotions/raises. no pay raises based on inflation either - they laid off the entire research team out of nowhere, while the research director/manager was vacationing in europe!