Learned a lot - UX Researcher EchoUser Employee Review

There is an unmatched work/life balance. The people on the team are smart and friendly. There is a lot of opportunity to grow and learn and carve a path.

Our work is dependent on client needs and so there are busy and not-busy times. This means, you have opportunities to dig into your personal projects if you want, and you need to be able to take initiative.

- great coworkers - ownership over client projects - exposure to a good variety of products

- top-heavy organization - leadership lacks business acumen, especially has trouble with sourcing clients. there were some points in the last year or two where most of the team was not assigned to a project for 5-7 months at a time - leadership does not know how to appropriately scope projects. for some client projects, the workload considering the timeline and budget was extremely unreasonable and unfair to the consultants. - no clear career trajectory and growth. dangles the carrot when it comes to promotions/raises. no pay raises based on inflation either - they laid off the entire research team out of nowhere, while the research director/manager was vacationing in europe!