Aug 4, 2017
Anonymous employee
Eco Service Response
8yHello,
Thank you for the feedback, we are committed in ensuring a great environment of all our staff at Ecoservice so I’m sorry to hear that you’ve had a negative experience with us.
As we are within our first year of ride operations in Seattle, we are taking all feedback into consideration for how we form our future in terms of compensation. When it comes to pay, we have a performance and attendance-based bonus structure in place. Through our growth, we have promoted some of our top performing drivers into roles assisting with trainings and evaluations as well as operations coordinators. A commitment to excellence, positive interactions and a passion for providing great customer experience led each of our drivers into their new roles.
While it can be confusing at times, each of our candidates and employees sign a non-disclosure agreement restricting certain types of conversation to company employees only. This does not regulate the ability to engage with peers on important topics, but such cannot be done when on-shift during company time or utilizing company resources which would ultimately impact driver performance.
I’d like to personally wish you the very best in your future endeavors and hope that you find what you’re looking for in your journey.
All the best,
William Tang
Co-Founder, CEO