Largely wonderful, until it came to layoffs. - Anonymous employee Edge Direct Employee Review

3.0
Jul 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was one of the first positions I felt really valued and supported by my management and team at. I was able to be remote most of the time, and everyone was always extremely kind. I imagine when they're hiring again it'll be a solid bet.

Cons

I had literally zero warning that they were laying people off. Not even any indication that things were iffy after losing a client. I'd actually describe them as aggressively "sunshine and roses" about how things were going after losing a client. From a group of people who kept telling me how long people stay there when I got hired, I really didn't appreciate being blindsided the way that they did. My salary was also pretty much frozen at entry level for 2 years due to HR shuffles. I trusted my boss, so I was fine waiting until things settled. But you can imagine I'm a little less thrilled after being laid off. The HR shuffle was a bit suspicious on its own.

Explore other reviews about Edge Direct

5.0
Sep 8, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent salaries and benefits. Able to work remote/hybrid in most positions.

Cons

No cons come to mind to comment on.

1.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible time off - but this is closely monitored of course.

Cons

At this company, employees are consistently overworked, indicative of a broader issue with poor company culture. Leadership is disorganized and ineffective. The environment is characterized by rude behavior, rampant gossip, and negative attitudes. Consider the lone five-star review on Indeed, which states, "If you feel like this company isn't a team-based company, then you should look inward and maybe consider that you are not a team player." This kind of comment, even in a positive review, highlights the problematic atmosphere and the type of colleagues you might encounter. For those working on-site, interacting with coworkers can be particularly unpleasant. Specifically, people of color should be aware that advancement opportunities are severely limited. These individuals often become scapegoats for the company’s numerous issues and lack any real voice in the organization. Leadership lacks diversity, which is evident from their website. Ultimately, there are other agencies with more advanced CRM systems, superior company culture, and better benefits that offer a more inclusive and modern work environment.

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