Downhill since Mastercard acquisition - Anonymous employee Ekata Employee Review

1.0
Feb 13, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Some good people still here * Fun and exciting industry that is growing fast

Cons

* Some of the best people have left Ekata since the Mastercard acquisition, which has caused major loss of tribal knowledge and a complete dilution of the culture; most people at Ekata are <1 year in tenure, and there are no resources in place to make them successful * Compensation is frankly not competitive anymore, especially with the current job market; with the Mastercard acquisition, this has not improved, and the stock package is either non-existent for many employees or not compelling * Product has become less innovative, as the technical teams are bogged down by integration work with Mastercard systems, infrastructure, and products * There are some toxic leaders that get really political and just care about "looking good" * There are some bad lead indicators for Ekata: Mastercard politics, top employees leaving the company, overworked burnout culture, some really terrible people at VP-level, and the company missing badly on booking and revenue goals last year

Explore other reviews about Ekata

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Solid startup culture. Minimal micro management. Good compensation and career trajectory.

Cons

Tends not to be a very “sexy” industry, but boring pays the bills.

4.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Ekata fosters a strong, collaborative community with great colleagues and competitive benefits, including a 401K match, 21 PTO days, Anthem healthcare, and a stock purchase discount program.

Cons

Following Ekata's acquisition by Mastercard, employees have reported increased burnout due to a prolonged hiring freeze, outdated financial systems, poor cross-department communication, bureaucratic inefficiencies, and slow decision-making have hindered both operations and customer experience.

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