3.0
Dec 20, 2022
Former employee, more than 1 year
Palm Harbor, FL
Recommend
CEO approval
Business Outlook
Pros
I always enjoyed my co workers and most of the management is helpful and seems to care about those working under them. Longtime managers John F. and Jayson were great and they have recently had a few good promotions from within that have stepped up as well. The CEO does a good job of getting things done when a suggestion is brought to the table.
Cons
The feel and direction from when I started to now is different and is turning into more of a large scale call center opposed to smaller and close knit group. Some outside hires they have made have been questionable, specifically upper management. There is definitely a disconnect between the Agents and some of those hired individuals.