2.0
May 12, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
TA Software has been in the market for a long time, giving it a strong customer base and opportunity to be a player in the market.
Cons
The organization has overlooked real reasons for customer churn for quite some time thinking they can discount prices or lock customers in to long term contracts to fix the issues. But they haven't updated the product in too long and customer service has been struggling. Management also refuses to listen to long standing employees and keep making the same mistakes. It also feels like they no longer actually care about employees.