Pros
You work with really intelligent and passionate people who care about workplace culture, ethics, and learning. Strong sense of purpose — the mission to make workplaces more respectful and inclusive genuinely motivates the team. Leadership is approachable and open to feedback, especially at the executive level (Janine, Ty, and Doug are engaged and transparent). Flexibility and autonomy — you’re trusted to manage your own time and client relationships. Opportunities to grow cross-functionally and work with talented professionals across data, product, and client success. Meaningful client relationships — working with forward-thinking companies that truly value culture and compliance.
Cons
Processes can feel scrappy at times — Emtrain moves fast, and not all systems or workflows are fully standardized yet. Workload can be heavy, especially during renewal and end-of-quarter periods. As a smaller company, resources are limited, so teams often wear multiple hats. Communication between departments (Sales, CS, Product) could be improved to ensure smoother handoffs and clearer priorities. Career development structure is evolving — there’s a lot of opportunity, but you need to be proactive about your growth path.