Supportive colleagues and strong collaboration, with some product issues. - Senior Customer Success Manager (CSM) EverCommerce Employee Review

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I work in the EverHealth division. Colleagues are friendly and quick to help. Diversity is a founding value--and for a guy not so much on that bandwagon (due to the political bent) I am astonished that this company walks their talk. Diversity of thought is protected and respected. I really admire this. Managers are communicative and and eager to help you succeed. There is a sense of ownership at all levels. This traces back to another founding value that everyone wins or loses together. It's the primary reason I pursued this company and they walk the talk here as well. Collaboration between all levels is fantastic. I've not encountered any "silos" among teams or groups which reflects well on both the leadership and the people.

Cons

Products need some help. But there's always a difference between the way a product looks through the lens of marketing vs customers. This is normal and expected. To be fair--the company is investing in the products and paying attention to customer feedback which is encouraging.

Explore other reviews about EverCommerce

5.0
Jul 6, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Great people and work culture. Good work life balance

Cons

Everyone is in different time zones but you get used to it

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Allows remote work and provides unlimited PTO

Cons

Specific to EverHealth Career opportunities: First job where i noticed racism and bias stalling personal career development. Engineering org specifically has very little career growth opportunities. Once you are a senior developer, you will be given more work with zero recognition. Culture: Blame culture is at the forefront and people are extremely scared to make mistakes. Everyday a new process is implemented and everyone is supposed to just know how it works. Compensation: Pay is no where close to industry standards. A job switch gives a 30% pay jump without even trying to negotiate. Diversity: High groupism among leaders. Hiring is done based on past relationships as opposed to checking on their merit. Recognition is also given based on color of skin. Management: Every day you see a new level of incompetency when it comes to senior leaders. Everyone is looking after themselves and no one is focused on operating as a team except for a handful of managers.

3
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EverCommerce Response
1w
Thank you for taking the time to share your feedback and for your contributions during your time at EverCommerce. We’re sorry to hear that your experience did not meet expectations. We take concerns related to workplace culture, career development, leadership, and inclusion very seriously. While we’re unable to address specific situations in this forum, we encourage you to reach out to our People Team at peopleteam@evercommerce.com if you would like to discuss your experience directly. If you prefer to remain anonymous, you may also submit your concerns through our Integrity Line at evercommerce.integrityline.com. We appreciate you sharing your perspective, as feedback like this helps us continue evaluating and improving the employee experience.
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