Pros
Initial training - met some great people in my training group and we were booked in a hotel on the companies expenses
Cons
Subprime loan company where the well fare of their clients come second to the targets. Extremely dated processes where each customer has a paper file which needs to be stapled in the correct order and then put in a filing cabinet. Targets are brutal and you are forced to push desperate people to take loans for 99% APR. Some of the comments my team made about are customers was disgusting. Also, I watched one of the team get bullied as he wasn’t hitting target. He was later fired and the team seemed to find it entertaining - including the manager. Manager thought it was acceptable behaviour to throw their keys across the office in anger when things weren’t going his way. No discussions on progressing through the company. This is a branch based role where there’s one manager and the rest are Customer Account Managers. You can only move up the chain if your manager leaves the company or you change location. Work 6 days one week per month to cover weekend. Unable to leave at the end of your shift on the last day of the month to force target. This was the most stressful, horrid experience of work I’ve ever had. I stayed in contact with my initial training group and they also had a terrible experience and had to all move on. The training away seems great at first, but don’t let that trick you.