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Excel Hotel Group

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Negative Environment - ASM (Area Sales Manager) Excel Hotel Group Employee Review

1.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Working from the corporate office gives employees the opportunity to gain experience with multiple hotel brands. Majority of focus is on outside sales calls, so employees can easily polish their in-person sales tactics.

Cons

There were multiple aspects of this workplace that were challenging. Excel was not a good fit for me due to the management style. All projects and activities are heavily micro-managed, while pressing matters or leads are often pushed to the side. If you are in sales, your weeks are planned out for you making it difficult actually get work done. Markets and territories are ambiguous, causing major rifts in the sales team. In addition, training is promised during the interview process but is not given. Requirements of the job aside, the environment in the corporate office is overwhelmingly negative. The office is flooding with gossip and bad attitudes. Managers openly feud with one another on a regular basis, all but encouraging employees to do the same. In addition, I never received a booking goal (despite asking several times when I would be given one,) but was told in my bonus review meeting that I did not meet my goal. It's tough to meet goals you don't know exist. Overall, my experience with this company was not positive, though I did learn a good deal.

Explore other reviews about Excel Hotel Group

5.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management is easy to work with as long as you’re doing your job and meeting your goals.

Cons

Working with a revenue manager isn’t always easy. They tell you how to manage your rates without knowledge of the area.

4.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company to work with.

Cons

Select service not full service hotels .

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