Not worth it - Customer Specialist ExchangeBase Employee Review

1.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

•Excellent workplace setting (work is remote now though) •Snacks ( they don’t provide anymore) •Minimal work load •Good for someone looking to decorate their resume or working on personal projects outside of work.

Cons

•Weak upper management culture. The business acumen is low. This translate into a poor work environment that lacks consistency. They will mask this defect as innovation. •A job title means nothing, your tasks will be meaningless because they is no structure, the whole company will change their modus operandi multiple times within a short timeframe. This means you will not have a real department or team, let alone a desk for longer than one month. •Changes compensation packages on whims and informs company day of bonus they will not be receiving one •Job titles are meaningless. They change every month. Sometimes within the same week. The title will not match what you’d expect your responsibilities to be. Do not leave your job for a “manager” or “director” title. It’s nothing more than glorified CRM entry and cold-call outreach.

Explore other reviews about ExchangeBase

5.0
May 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good team, strong leadership, ability to grow

Cons

Sometimes too fast paced but that isnt always bad

1.0
Apr 29, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many company paid drinking lunches

Cons

Yikes, where to begin... The "CEO" has zero business sense and changes the structure and business model almost weekly. It's not uncommon to come in on a Monday and your desk is moved to a different department, your salary has been cut, and your commission is not being paid out. You are then forced to sign a new commission package or be terminated. No level within the organization is exempt from these types of manic changes. Management will leave around 1 to get sloshed and doesn't come back many times. This causes a huge delay in the work flow since there is no one to sign off on deals and pricing. The "CEO" only promotes "yes men" who have zero experience or expertise and are often in their young twenties. This way there isn't an intelligent life form in the room when the CEO decides to have a bipolar flip and completely rearrange the company. Sexual harassment runs rampant and there is no real HR department so the lewd comments and actions go untouched and un-reprimanded. Turnover is INSANELY high with no employee lasting longer than 6 months. If you do, it is because you are related to the "CEO".

13
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ExchangeBase Response
7y
We have had many internal thoughts and conversations regarding this review of your time at ExchangeBase. As a company we are very sorry that you feel this way about your experience here. Would you mind taking a moment to reach out to us so that we might be able to find an amicable resolution to this? Again, I’m sorry about your experience.
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