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Execulink Telecom

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Job Satisfaction - Customer Service Agent Execulink Telecom Employee Review

4.0
Jun 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I have really enjoyed the continued learning opportunities. Good supervisors and management. If you enjoy learning new software and honing and improving your technical troubleshooting skills there is always more to learn.

Cons

The shifts are in 2 week rotations and you can't guarantee what shift you will get as this is a contact centre and the call queues require coverage 24/7. There has been improvement and you can get early 8-5pm shifts or 11 - 8pm shifts.

Explore other reviews about Execulink Telecom

1.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

thankful to be receiving a paycheck

Cons

poorly run, negative environment, no sense of "TEAM" or "CUSTOMER COMES FIRST"

3
4.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good working atmosphere Team experience

Cons

No cons that I saw

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