Stay far away from this company - Anonymous employee Extend, Inc. Employee Review

1.0
Jul 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Talented teammates who were genuinely kind, pleasant people to work with - Independence; didn't have a micromanaging team lead - Not much else

Cons

As others have mentioned, turnover is high here because the writing is on the wall that Extend likely isn't going anywhere but down. Senior leadership doesn't have their act together and have some serious maturation and growing up to do. After being told more than once that the company is stable and in a good place, they quietly began layoffs and hoped no one would notice. Many of the people let go have been with the company less than a year. Likewise, MANY of the people who've been jumping ship of their own accord were with the company less than a year. It became obvious that something was wrong when entire teams were quitting out of nowhere and leadership was waving away the growing concerns with, "Eh, don't worry about it, we're just growing to a company size where turnover is normal now." Nothing about what's happening at Extend is normal. Morale is conspicuously low because leadership simply doesn't seem at all enthusiastic about the company's future. No one seems to have a concrete grasp of where Extend is headed or even what the company's focus is anymore. Conversations surrounding branding, messaging, and identity were too constant for a company that claims to be on solid footing and a clear path forward. Extend lured a lot of talented people in less than a year ago with shiny promises of equity grants, and those people either rapidly started losing faith and jumping ship or got screwed over after they chose to stay and try and right the ship. Compensation was laughable here. No 401k match and salaries that were insultingly low, particularly for people living in areas with high costs of living. I was made a well-below market rate offer when I was hired, but took it because the role I was being offered was substantially better than the one I was in at the time. And again, that alluring promise of equity in the future was supposed to make the offer feel a little less insulting. I had red flags during the interview process that I should've heeded rather than explain away in my head. Despite making it seem as though market-rate salaries were too much to ask from leadership, they certainly didn't mind spending money on ridiculous, unnecessary expenses, like SKO at one of the priciest, most exclusive five-star resorts they could find followed by another offsite, preceded by many offsites that they apparently realized too late were for companies with champagne budgets, not just champagne tastes. Internal resources/technologies are slim and what they do have is outdated and archaic. Internal communication is awful, particularly if you're in a role that requires a lot of cross-functional collaboration. Good luck getting hold of salespeople that don't reply to email or Slack messages faster than a couple of weeks later. Some team leads make it clear they have no interest in doing anything beyond the most basic requirements of their job and don't expect anything more from their ICs, either. People that were ambitious, hard working, and had big ideas that could take Extend far were stunted from the start by bureaucracy and leadership's overly cautious (and frankly, boring and uncreative) views on how Extend should talk about and market itself. Some older employees who'd been with the company since the beginning or close to it were reluctant to work with the waves of newcomers (and reluctant to relinquish control), which created unnecessary tension and friction. While one of Extend's few pros was in the overall positive demeanor of most the people I worked with, some of them did a poor job of hiding that they felt threatened and jealous of some of the new teammates they had to work with. I've worked at a number of dull companies, but I can't remember the last time I felt as uninspired by my work as I did working here. Between red tape that acted antithetically to a startup environment and an overall feeling of working for a company deeply unsure of itself and its identity, Extend isn't worth taking a chance on and, given how they treat their employees, not a company I'd recommend working for.

Explore other reviews about Extend, Inc.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I've had an excellent experience working at Extend over the past year. The company fosters a collaborative, fast-paced environment where employees are trusted to take ownership, contribute ideas, and make a meaningful impact. One of the things I appreciate most is the strong culture of growth and recognition. Hard work and results are noticed, and there are real opportunities for career advancement. I've been fortunate to grow significantly in my role and take on increasing responsibilities, supported by leaders and teammates who genuinely want to see each other succeed. The people at Extend are talented, supportive, and driven by a shared commitment to delivering value for our merchants and customers. Leadership is transparent, approachable, and focused on building a company where employees can do their best work. For anyone looking for a place where they can learn, grow, and contribute to an innovative team, I highly recommend Extend.

Cons

It's hard to find one. The biggest challenge is that the bar is set so high by the talented people around you—it pushes you to keep learning and growing every day.

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extend is still a young startup, and the growth is significant from revenue and business expansion perspective. As an employee, that means you are always exposed with new exciting projects / problems every quarter if not every month. I was never bored over the past 4 years here from a work perspective. The leadership team is very energetic / transparent as well, and they always move FAST! That means if you are passionate with your career / growth, you are gonna feel fulfilled here.

Cons

Typical growing pain as a startup, sometimes work could be stressful given tight timeline.

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