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      FSB Group

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      FSB Group reviews

      CSR - Customer Service Representative FSB Group Employee Review

      2.0
      May 25, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to grow your own book of business - shared ownership of course..

      Cons

      -Shortness of staff is a constant problem, leaving strain on good employees -Big growth in producers but not in the support for their files - Not transparent - Cheap

      Explore other reviews about FSB Group

      1.0
      Aug 22, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Literally any other insurance brokerage is better than FSB group.

      Cons

      - The owner is non-existent and leaves the day to day operations to a toxic management team - Strict internal underwriting guidelines that violate the insurance act - Pay is below market for the insane workload - Middle management team makes mountains out of molehills - Clients keep cancelling their policies due to lack of adequate service - This firm will do everything they can to screw over clients

      1
      1.0
      Mar 9, 2024
      Accounting assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The quiet and clean working environment.

      Cons

      Management is terrible. Specially for accounting department, Staffs keep resigning from there.

      1
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