A forward thinking technology company with great prospects - Director of Operations FX Digital Employee Review

5.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

I strongly believe that FX is a forward thinking technology company, built on strong principles and solid objectives that are very much a part of our working culture. In my experience, FX provides a caring, nurturing and safe working environment where everybody is supported to be their best self, and take on autonomy in their role. Feedback is encouraged and actioned, with all members of staff being able to have an impact on FX's ways of working, processes, culture and more. Creative thinking and flexible working are widely promoted and people are supportive of one another in their personal development, be it in their current role, or with cross-department learning and training. An ethos of giving back runs through the company as a whole, with good benefits on offer to employees, a stacked social calendar (though less so during the Pandemic), learning and development budgets for all, and a profit share scheme in place.

Cons

The rapid growth of the company, and onboarding of new clients and colleagues, can make the working week very busy and it can feel at those times like it’s difficult to move forward with strategic work. That said, I think the leadership team is committed to improving the management structures within the business, and initiatives across the company will alleviate any future work spikes, and issues with resourcing and workload.

Explore other reviews about FX Digital

5.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

I had the best boss ever

Cons

I wish I could work there forever

2.0
Dec 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with many talented and supportive colleagues, and the team is young, energetic, and welcoming. The pace is fast and the onboarding is solid, so you learn a lot very quickly.

Cons

Where the company struggles is leadership. Many leaders are still not very open to feedback or to improving their ways of working. Your growth will depend heavily on the team you join as some managers support development, while others value quiet compliance over honest communication and don’t respond well when people need help. Expectations can be unclear, and they don’t always match the progression framework introduced at the start. Leadership talks a lot about company values, but they don’t always lead by example. Empathy is often misunderstood, and a blame-focused approach can appear, including calling people out in meetings rather than trying to understand what went wrong. Although the company highlights its culture as a benefit, it tends to fade due to low salaries and a dishonest environment. Many people end up feeling like parts of a machine instead of individuals with real challenges. Learning is encouraged, which is great, but it’s also used to hire more junior employees (less expensive) while senior staff carry heavier loads. Hybrid work exists, but isn’t very functional, and many employees stretch it to avoid long commutes due to the amount of overtime. In short, there’s real potential here thanks to the people and the learning environment, but leadership maturity and cultural consistency need improvement.

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